Frequently Asked Questions
Where can I purchase Stockland Gift Cards?
Stockland Gift Cards can be purchased from the Stockland Shopping Centre Customer Service Desk.
Can I exchange my Gift Card?
Unfortunately you are unable to exchange Gift Cards as they are treated like cash.
Can I return or refund a Gift Card?
Unfortunately you are unable to return or refund Gift Cards as they are treated like cash.
Can more value be added to a Gift Card?
No, once a Gift Card has been purchased the value on it is unable to be increased.
Where can Gift Cards be used/redeemed?
Is there anything I can’t use my Gift Card for?
How many times can I use my Gift Card?
You are free to use this card as many times as you like until the balance is zero. If you do make a purchase that exceeds the remaining balance on your Gift Card our retailers do allow split payments.
How do I get a list of transactions made with my Gift Card?
The easy way to check your balance and transaction history is to go online at stocklandgiftcards.viisolutions.com.au
Do Stockland Gift Cards expire?
They do expire; our Stockland Gift Cards are valid for use for 36 months from the date of activation.
My Gift Card is lost or stolen?
Once Gift Cards are activated, they should be treated like cash; any lost or stolen cards cannot be replaced or refunded.